Terms of service

Overview

This website is operated by State Mystique. Throughout the site, the terms “we”, “us” and “our” refer to State Mystique.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced here.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or you have given us consent to allow any of your minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.

A breach of these Terms will result in immediate termination of your access to our Services.

Products & Availability

We make every effort to display product colours, images, and details as accurately as possible. We cannot guarantee that your device’s display will be accurate.

All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time without notice.

Pricing & Payment

All prices are listed in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time without prior notice. We are not liable for any price changes or errors.

Payment must be received in full before an order is processed and shipped.

We use secure third-party payment providers to process transactions.

Orders & Acceptance

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

Suspected fraud or unauthorised activity
Incorrect pricing or product information errors
Stock availability issues

If your order is cancelled after payment, you will receive a full refund.

Shipping

Shipping times are estimates only and begin from the date of dispatch.

We are not responsible for delays caused by couriers, customs, or events outside our control.

For full details, please refer to our Shipping Policy.

Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

Please ensure you read this policy before making a purchase.

Intellectual Property

All content on this website, including but not limited to branding, logos, designs, images, text, and graphics, is the property of State Mystique.

You may not copy, reproduce, distribute, or exploit any content without written permission.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

To the fullest extent permitted by law, our liability is limited to the amount paid for the product purchased.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Third-Party Services

We may use third-party services (such as Shopify, payment processors, and shipping carriers). We are not responsible for the actions or policies of these third parties.